New Book - Coming December 2020

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Listen: How to Embrace the Difficult Conversations Life Throws at You

After a discussion with her husband over politics turned intense, coupled with the unexpected passing of her mother, Jen found herself trying to navigate some of life’s most difficult conversations. She isn’t alone. In fact, recent research shows one in four people have been putting off an uncomfortable conversation for at least six months, and one in 10 people have been staying silent on an awkward issue for more than two years. In Listen: How to Embrace the Difficult Conversations Life Throws at You, Jen Dalton shares intimate interviews and opens a window into different difficult conversations. She shows how the more people practice, the easier conversations can become, or at least the better people will be at controlling their own reactions in them.

Featured & Quoted In

“Jen Dalton uses a uniquely case-based approach to give the reader critical insights into the complexity of challenging conversations.” – Professor Jeanine Turner, Communication, Culture and Technology Program at Georgetown University
“What a timely and insightful book. When raised voices seem to be the norm in our increasingly polarized society, her examples are insightful, but more than that, they are helpful. Listen reads like a conversation with a friend who puts her arm around your shoulder and gives you good advice.” – Jan Molino, President & CEO, Aspire-Ascend

Author Series with Jen Dalton

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This book assists in answering the crucial questions that encompass both work and life conversations:

  • What are the top reasons we avoid conversations?
  • Why do facts backfire in an argument?
  • What important actions can I take to stay civil in difficult conversations?
  • What can I do over family dinners when politics comes up?
  • How to de-escalate an argument and protect the relationships that matter most?

Listen is a guidebook to embracing difficult conversations that can improve relationships and change lives for good. There is no time like the present to take the time to speak to your family, friends, and/or co-workers and advance your relationships and ideas to the next level.