People will surprise you. When you least expect it, someone will bring up a topic that seems to come out of nowhere. Surprises often can make you feel attacked and trigger your fight or flight instincts. This first reactive inclination may cause a problem or make matters worse. Instead of countering, try engaging by using…
Tag: difficult conversations
5 Conversations that Can Hijack the Holidays
This blog includes excerpts from my book Listen: How to Embrace the Difficult Conversations that Life Throws at You. The joy of the holidays is the chance to gather with family and friends to celebrate. Meals are prepared, festivities planned, and we get to reconnect with loved ones. For many of us, holidays may be…