1. Talent is Critical. HR = Talent.
In her mind, talent is the most important part of her organization, and that the trick is to find the right people, fit them in the right role, and then retain them as long as possible. Her approach was to really coach people and teach them then help them transition to their next opportunity. Doing so made a huge difference in the performance of the Post. She referenced Jack Welch and how he spends 60% of his time on people.